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Create user logins to AWARDS, configure and assign individuals to user groups, change passwords, and complete other administrative tasks related to system access. |
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Adjust the level of access individual users and groups of users have to information and functionality within the AWARDS database. |
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Grant or revoke Reception Desk authority for users who might otherwise not have access to that feature; for example, clients with AWARDS logins. |
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Maintain the list of staff who are designated members of the "local help desk" team - those who receive help desk tickets from end users and can engage with the Foothold Technology help desk when assistance is needed. |
