September 2022 Enhancements
September Enhancements Webinar (32 minutes)
The following new features, enhancements, and updates will be available in your AWARDS database beginning on Wednesday, September 21st.
BillingBuilder - Payment Transactions for $0.00 Are Included in the Consumer A/R History Report
In an effort to provide a more complete billing history report, payment transactions for $0.00 will now be included in both the Consumer A/R History Report under the Reports section of the BillingBuilder, and within the Billing History Report in the Consumer Billing Dashboard.
BillingBuilder - Remark Code Denial Data included in Remittance Worksheets and BillingBuilder ReportBuilder
To help provide more clarity around denials from payers, Remark Code data is now included within the Remittance Worksheets screen > Advice column and within the BillingBuilder ReportBuilder > Advice column.
BillingBuilder - Select All/Deselect All for Procedures When Entering Authorizations
To make authorization data entry more streamlined for users, Select All and Deselect All options have been added to the data entry and update screens for a BillingBuilder Insurance Authorization record, within the Procedure(s) column. Please Note: If a procedure has been invoiced, it cannot be deselected using the Deselect All option.
DataStudio - Patient Identifiers Now Available in Three Tables in DataStudio
Patient identifiers are now available in three tables in DataStudio: fact_services_pii, dim_consumers_pii, and fact_program_stays_pii. We selected these tables because Services and Program Stays are the two most commonly used fact tables and the consumers table can be joined to any other fact table. Agencies are responsible for making sure this data is secured by keeping two-factor authentication enabled in their Snowflake account and anywhere else this data is provided. This should make a major difference for agencies that are sending data to their own data warehouse or are working with data in a secure visualization environment where they wish to see information about the patient.
Reports Scheduler - New Training Video for Scheduling Reports!
Over the past few months, we’ve been working hard on the functionality for scheduling reports within AWARDS. We’ve received lots of questions, so we created a training video that walks you through how to schedule reports in AWARDS, including how to use Dynamic Dates. View the video below!
Working with Scheduled Reports (8 min)
Reports Scheduler - Scheduled Reports Can Now Be Canceled from the Messages Module
When reports or exports are scheduled, the report is delivered to the user’s AWARDS Messages module. Delivered reports will now indicate when the report is scheduled to run next, and will include a Cancel button. If you no longer wish to receive that scheduled report, you can cancel it by clicking the Cancel button in the message.
Two-Factor Authentication - Authentication by Email is Now an Option!
AWARDS now includes an additional option - authentication by email - for two-factor authentication when logging in. Now, in addition to using an authenticator app, two-factor authentication can be set up to send the required code to the worker’s email address. Security experts highly recommend two-factor authentication for logging in to systems that hold protected information, and this new option allows more of our customer agencies to enforce this security recommendation. Two-factor authentication by email can be set as the default for your agency, and /or it can be set up by each user as their own preferred authentication method.