The following new features, enhancements, and/or updates became available in your AWARDS database beginning on March 28, 2023.
The AWARDS Redesign Project - Update on the AWARDS Login Page & Email Requirement for Multi-Factor Authentication
We recently shared an update about our work on the AWARDS login page. We are working to introduce new multi-factor authentication methods, streamline our password reset functionality, and enhance the security of your database to keep your clients’ data safe. Initially, we noted that in order for this to happen by our Q2 deadline, we needed you to make sure that all user accounts in your AWARDS database are associated with a unique email address. We have received feedback from multiple customers that this is a difficult endeavor to gather and enter email addresses for every one of their AWARDS accounts. With this in mind, we have decided to split apart some of the work we are doing - thereby allowing us to push off the email and multi-factor authentication requirements until a bit later this year (not in Q2).
This email requirement is still on the horizon though, so please continue to gather and enter email addresses into your system for each user. In the meantime, if you do not have a unique email address for each of your user accounts, we have a few tips that can potentially help alleviate this issue for you. Click here to read more.
An Internal Audit Message Will Be Sent When an Incident is Deleted
When permitted users delete an incident record, it is recorded in the audit trail report, but now an internal audit message will also be sent to the AWARDS inbox of the same users that currently receive incident creation and update messages.
Future Undone Charting Events Will Be Automatically Reassigned When a Primary Worker is Changed
When you update the Primary Worker/Service Coordinator for a client via the Services - Individual > Service Coordinators feature, the client’s Charting Events and Plans & Reviews events that are not set to “Done” will be reassigned to the new primary worker in that program. After you change the Primary Worker, the following message will display on the screen: Future open Chart Events/Plans & Reviews assigned to the previous Primary Worker in this program have been reassigned to the new Primary Worker.