2025 Customer Communications

Updated March 26, 2025 17:15

Date	Description
March 24, 2025	This communication includes: Updates for all users on our new Resource Center A brief video introducing you to the new platform
March 20, 2025	This communication includes: Updates for local help desk users on our new Resource Center A brief video introducing you to the new platform How to create an account and sign in How to view ticket history and interact with tickets
March 19, 2025	Our AWARDS March newsletter! This communication includes: Women's History Month, Social Work Month, and Developmental Disabilities Awareness Month New Resource Center announcement Training registration links
February 13, 2025	Our AWARDS February newsletter! This communication includes: Black History Month Program History button overview Training registration links
January 16, 2025	Our AWARDS January newsletter! This communication includes: Blog: 5 Life Raft Tips Every Care Manager Should Know New ticketing tool announcement FormBuilder feature update Training registration links