The Services - Individual module's Service Plans feature is used to enter and update consumer service plans, as well as to view service plan reports. There are several service plan formats available for use within AWARDS, with the two most commonly used being:
Single Goal Service Plans
Multiple Goal Service Plans
Please verify the type of service plan used at your agency to make sure you refer to the appropriate instructions.
TIP: Other service plan formats may be used by specific program types.
IMPORTANT! Keep in mind that agencies where AWARDS is configured with the new PlanBuilder functionality, the Plans and Reviews feature may be in use in place of the Service Plans feature for specific individuals and/or programs.
Required Permissions
Use of the Service Plans feature requires the following permissions:
Program Chart Access
Display Any Chart Records Buttons
Display Chart Records Services - Individual Button
NOTE: Permissions are assigned using the Permissions Maintenance feature. If you do not have access to that feature and need a permission listed here, please contact your supervisor or your local Help Desk for assistance.
Click-by-Click Instructions
SINGLE GOAL - Learn how to work with single goal service plans in data entry and report modes.
MULTIPLE GOAL - Learn how to work with multiple goal service plans in data entry and report modes.
Electronically Signing Service Plans - Learn to electronically sign service plans you or others have written, or to assist a client in doing so.
Viewing a Service Types on Service Plans Report - Learn to view a read-only report on the number of services of each type found on client service plans.
Frequently Asked Questions
Service Plans Frequently Asked Questions
Related Documents
NOTE: Documents marked with a red asterisk (*) describe functionality specifically configured to meet requirements for programs in a specific state. While in most cases that functionality can still be used by programs in other states, it is not configurable.
Getting Started with Service Plans - Tip Sheet
Independent Living Plans - Instruction Sheet * (NY - Tier II / Family Shelter Programs)
Life Area Treatment Plans - Instruction Sheet * (NY - OASAS Programs)
PWDD Services for MSC Programs - Instruction Sheet * (NY - PWDD Programs)
Removing Electronic Signatures - Instruction Sheet
Res / Day Hab Plan & Checklist - Instruction Sheet
Service Plan Group Linkages - Quick Reference Guide
Enhancement Request Forms