The AWARDS Redesign initiative is an exciting project to rework the design of AWARDS making it more modern, more efficient, and more user-friendly.
Testing and Release Timeline for AWARDS Enhanced Authentication!
Below you’ll find a general timeline from now until the release of Enhanced Authentication to all databases. Once we deploy and finish our internal testing, you will have a 2-week period to perform testing in your agency’s sandbox testing environment. We anticipate all testing to be complete and Enhanced Authentication released to all databases in Q4.
If you're a System Admin for your agency, please watch your inbox for some important communication from us to help you prepare for your agency's sandbox testing. Meanwhile, please take some time to review the Enhanced Authentication page here in the Resource Center. The page includes:
- Critical information to help you understand why this project is important
- Guidance on the tasks you/your agency need to complete
- Details about what to expect from Foothold over the next several weeks
- A growing list of FAQs!
Pin Your Favorite/Most Used AWARDS Modules and Forms!
We are excited to introduce the AWARDS “Favorites” feature! This is a convenient way for you to access your most-used modules and forms. At the top of the left-side global navigation menu, you’ll now see an option called Favorites. Select the star icon next to your most used “favorite” modules or forms and those will be added as shortcuts to your Global Navigation Favorites. Some things to keep in mind:
- Your favorites will appear in a single alphabetized list
- Your list of favorited items may vary depending on the program you’ve selected in the Program selection drop-down
- You can only pin favorites for yourself
- There is no audit trail for pinning favorites
- Pinned favorites will follow existing permissions, so you can only pin modules/forms you currently have access to
- You can review more FAQs here
Breadcrumbs Added to More AWARDS Pages/Modules for Easier Navigation
Breadcrumbs show the click path you’ve taken within a module. While many AWARDS pages already include a breadcrumb path, some older AWARDS pages have not. We have now added breadcrumbs to pages in client record-related modules like Progress Notes, Group Notes, Reception Desk, Contacts Logs, Entitlements, Nightlight Absences, and more. The last breadcrumb is a clickable link that takes you back to the beginning screen in the module - for most, it's where you make a client selection. This will give you a quick route to choosing another client to work with their records within the same module without having to reroute through the global navigation menu again.
Coming Soon! AWARDS Enhanced Authentication
Over the past several months, we've talked a lot about Multi-Factor Authentication (MFA), the use of Auth0, and the importance of a unique Primary Email Address in your AWARDS profile. These things are all part of an "Enhanced Authentication in AWARDS" project, and we are happy to announce that it is scheduled to be released very soon, with testing sandboxes to help you prepare!
What does all of this mean? And what do you need to do to prepare? Those are great questions! This project is a significant one, and you must be ready. To help you prepare, we've created a new Enhanced Authentication/Auth0 page here in the Resource Center. This page includes:
- Critical information to help you understand why this project is important
- Guidance on the tasks you/your agency need to complete
- Details about what to expect from Foothold over the next few months
- A growing list of FAQs!
As we get closer to the sandbox testing period, we will provide additional resources like training videos, tips sheets, and webinars, as well as instructions for accessing the texting sandboxes.
Meanwhile, please check out the new page and let us know if you have any questions!
Client Chart Navigation - New Feature Now Live!
We are excited to announce that the new Client Chart Navigation feature is now available in AWARDS!
This feature is a major step in allowing you to work more efficiently in AWARDS, with a client-centric focus and workflow. The Client Chart Navigation feature includes a client information header and a client chart navigation menu at the top of pages that are part of a client’s chart. The header displays the client’s basic demographic and contact information and includes a Go To menu from which a user can quickly go to other areas and records for the same client. See screenshots below:
Client Information Header
"Go to" Menu
These new features will make chart navigation easier and more efficient with fewer clicks for your documentation across modules for one client. You can still navigate through AWARDS using the main global navigation menu you’re familiar with, but we are happy to bring you new shortcuts to help make AWARDS overall easier to use.
To learn more about these new features, check out the following resources:
- Client Chart Navigation Page
- Client Chart Navigation Brief Training Video
- Client Chart Navigation Demonstration Webinar Recording (December 5, 2023)
Enhancements to the Client Search Results Page
This Client Chart Navigation project allowed us to perform some minor enhancements to the Client Search Results page/table. (Screenshot below.) Click here to read details on what has changed.
Frequently Asked Questions
As we receive questions about the AWARDS Redesign project, we'll record the questions and answers here for your reference. Click to read more.
Other Helpful Resources
Training Videos & Demonstrations
Related Resource Center Pages
Previous Email Communications re: Redesign
The following Redesign-focused emails have been sent to all customers on our email communications list. If you'd like to be added to the list to receive these types of emails, please email connect@footholdtechnology.com.
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Client Chart Navigation Release Announcement & Webinar Follow-UpSent 12/13/23
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AWARDS Redesign Release 1 Showcase Webinar #2 Follow-UpSent 9/7/23
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AWARDS Redesign Release 1 Showcase Webinar #1 Follow-Up Sent 8/18/23
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AWARDS Redesign Release Timeline and Training Information Sent 7/27/23
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First Round of AWARDS Redesign Changes Coming in September! Sent 6/29/23
Past Resource Center Updates re: Redesign
November 2023 - Email Field Will Now Be Required Effective 11/20/23 (Release date changed to 11/20)
As part of our ongoing work to introduce new multi-factor authentication methods, streamline our password reset functionality, and enhance the security of your database to keep your clients' data safe, we are deploying a few minor but important changes in the afternoon of Monday 11/20. Click to read more.
September 2023 - AWARDS Redesign Release 1 - Go Live Date 9/13!
Welcome to the first release of the newly redesigned AWARDS! Hopefully, you've been following along, have prepared yourself and your teams for these changes, and are just as excited as we are for these new features! This release includes the following new features: Click to read more.
August 2023 - AWARDS Redesign Sandbox Access
The AWARDS Redesign Sandbox access is available through September 12th. Click to read more.
July 2023 - AWARDS Redesign Release Timeline and Training Information
We are happy to share that we anticipate deploying the first release of the AWARDS Redesign to all customers the week of September 10th! Click to read more.
July 2023 - First Round of AWARDS Redesign Changes Coming in September!
You have heard a lot from us this past year about the AWARDS Redesign project, and we are thrilled to share that some of the first exciting Redesign changes will be released in September! While we expect that the coming changes will be welcome enhancements for you and your teams, we also know that change can be difficult. This information is intended to prepare you for what to expect over the next few months. Click to read more.
March 2023 - The AWARDS Login Page & Email Requirement for Multi-Factor Authentication
We recently shared an update about our work on the AWARDS login page. We are working to introduce new multi-factor authentication methods, streamline our password reset functionality, and enhance the security of your database to keep your clients’ data safe. Initially, we noted that in order for this to happen by our Q2 deadline, we needed you to make sure that all user accounts in your AWARDS database are associated with a unique email address. We have received feedback from multiple customers that this is a difficult endeavor to gather and enter email addresses for every one of their AWARDS accounts. With this in mind, we have decided to split apart some of the work we are doing - thereby allowing us to push off the email and multi-factor authentication requirements until a bit later this year (not in Q2).
This email requirement is still on the horizon though, so please continue to gather and enter email addresses into your system for each user. In the meantime, if you do not have a unique email address for each of your user accounts, we have a few tips that can potentially help alleviate this issue for you. Click to read more.